Journal #8: ♥♥♥ Forum at Sanggunian ♥♥♥

That day, we attended the Business Process Outsourcing (BPO) HR and Recruitment forum at the Sanggunian Panlungsod in front of San Pedro Church. That forum was just like an orientation in every call center but I have learned so much from it. For me, it is so good because it’s very informative and interesting. Actually, we are just few who attended there, and I think we are only the one who knew about that, that’s why.

Furthermore, the one that amazed me there was when the time we have our speaker who is a visually impaired. Actually, at first I was thought that he could see us because it’s not obvious that he is like that and I only realized it when Mrs. Wit told us about him. So amazing talaga! specially when I knew that he was already a graduate of medical transcription ‘coz I knew how difficult to be a transcriptionist is, but he could actually can do it in spite of his situation. He is really an inspiration specially to those differently-abled person.

After him, there’s another speakers who oriented us. They are Ms. Karol Dayo from E-telecare and Ms. Laurence from SUREcruit and they are so good especially in speaking English, no wonder they’re from a call center. hehe… the best jud sila, so nosebleed, halos mapanganga ako habang nakikinig sa kanila!haha…

The things that I’ve learned from them for during a job interviews, are:
1. Make a handshake with the interviewer before and after the interview.
2. Be confident.
3. Don’t forget to greet them.
4. When they ask about yourself, just make a summary on the information that you have wrote on the resume.
5. Make sure that you will tell your skills that are connected to what was your applying for.
6. And have an eye to eye contact.

And for the call center:
1. You must be master on the keyboard.
2. You must have a perseverance and patience.
3. You must be alert.
4. There is no age limit.
5. In E-telecare, they don’t hire part-time students; if possible it should be a graduate.
6. And of course, should have good skills in communication.

In addition, Ms. Karol gave us also a tip on how to develop in speaking in English such as:
1. Practice speaking English.
2. Read usually english books like pocketbooks or any informative books.
3. Watch usually english movies, shows or could be cartoons (kaya forget mo na muna daw yung panonood ng mga teleserye.hehe…)

After that seminar, we went to the booths that they have in Sanggunian and we’ve tried in the simulation that given by the MTC academy and I have proved that it’s so hard talaga maging transcriptionist, grabeh nakakalito! But we have enjoyed on it.

Thanks for that experienced hehe….and thanks to the good speakers and lastly but not the least, thanks to Sir Gamboa for bringing us there.